Shivam Singh

As a Senior Product Analyst, Shivam optimized product funnels and enhanced analytical coverage for the flights LOB, driving significant conversion rate improvements.

• Analyzed drops in 20+ Business Unit (BU) metrics and 10+ funnel conversion rates across multiple dimensions, identifying root causes and informing strategic optimizations for 100K+ monthly visitors.
• Aided 5+ Product Managers (PMs) in optimizing 15+ funnel steps through Click-Stream data analysis, driving a 12% uptick in Conversion Rate (CR) based on statistical significance from 10+ A/B experiments.
• Enhanced analytical coverage for the flights Line of Business (LOB) by 50% through implementing hit-level tracking across 6 product pages, improving data granularity and insights.
• Reduced A/B result Turnaround Time (TAT) by 70% by automating A/B test readouts utilizing Python, accelerating PM decision cycles and improving efficiency.
• Decreased analysis TAT by 50% through developing a unified scorecard to track funnel performance and Key Performance Indicators (KPIs) across 4 key LOBs, enhancing strategic oversight.

As a Product Analyst at Spinny, Shivam spearheaded data analytics initiatives for consumer and CRM products, deploying ML models and automating dashboards to drive lead prioritization and operational efficiency.

• Broadened analytical coverage by 30% through implementation of 100+ GA4 events for Consumer & CRM products, ensuring comprehensive data capture and reporting.
• Deployed 10+ data pipelines on Airflow, leveraging Python & SQL to productionize ML models and automate dashboards, enhancing data-driven decision-making processes.
• Mentored 3 intern analysts, delivering comprehensive knowledge transfer and boosting onboarding efficiency for critical projects.
• Presented monthly and weekly trends on 30+ business, product, and marketing KPIs to 10+ senior leaders for over 50+ weeks, influencing strategic direction and decision-making.
• Minimized sales bandwidth by 25% through implementing a 90% accurate ML model for targeted lead prioritization, optimizing resource allocation and conversion.
• Improved slot utilization rate by 20% through a 95%-accurate decision tree model, predicting and mitigating test-drive cancellations.
• Enhanced analytical efficiency by 60% through designing 5+ master tables and automating hourly ETL pipelines, streamlining data processing and reporting.
• Slashed high TAT inventory by 12% through clustering 10K+ cars and predicting impressions, optimizing visibility and redistribution.

As a Business Analyst at Practo, Shivam developed and automated critical dashboards for LTV, churn, and funnel conversion, optimizing search and reducing uninstalls through data-driven insights.

• Developed and automated 10+ dashboards on Lifetime Value (LTV), churn, funnel conversion, and 5+ performance marketing reports, providing critical business insights.
• Designed 5+ Business Intelligence (BI) dashboards on Net Promoter Score (NPS) and Customer Satisfaction (CSAT), detailing 10+ critical metrics consumed by 6+ cross-functional teams.
• Optimized search by 25% by tuning Elasticsearch with historical search data, product metadata, semantics, and Named Entity Recognition (NER), significantly improving user experience.
• Trimmed uninstalls by 15% through analyzing Clickstream & CRM data to identify churn drivers for targeted actions and retention strategies.

As an Intern at Practo, Shivam streamlined operational processes and significantly reduced workload through automation, leading to a full-time offer.

• Streamlined payslip operations by 85% through automating delivery of 5000+ monthly surgery bills, driving process efficiency and accuracy.
• Reduced operational workload by 70% through the automation of 5+ OPD and surgery BI reports, improving productivity and data availability.
• Promoted to a Full-Time Employee (FTE) within 6 months, recognized for consistent high-impact work and exemplary performance.

Coordinated health and community initiatives, including HPV vaccine drives, health awareness campaigns, and community cleanups.

• Coordinated 10+ HPV vaccine drives, 5+ health awareness drives, and 7 community cleanups, promoting public health and environmental welfare.

Managed large-scale community service events, including blood donations, health camps, and fundraising initiatives.

• Managed 300+ blood donations, 10+ health camps, 500+ meal drives, and 5+ fundraising events, significantly impacting community well-being.

Led a team of three in developing a 92% accurate CNN part classifier for mechanical parts, utilizing a manually generated dataset of 7,000+ images to enhance procurement and inventory management.

Successfully completed the challenging 42 km full marathon at the SBI Green marathon event in Bhopal, demonstrating endurance and commitment.

Delivered over 650 physics solutions as a Chegg expert, supporting students globally and earning a 50K+ stipend.

Ranked among the top 0.37% aspirants in CAT quantitative aptitude, outperforming over 2.3 lakh aspirants nationwide.

Secured the runner-up position in the NIT-W inter-section football tournament, outperforming 12+ teams.

Awarded the prestigious SBI meritorious incentive scholarship of 2 Lakh INR upon admission into NIT-W, recognizing academic excellence.

Secured top 0.7% rank (7342) out of 1.1+ lakh candidates in JEE Mains.

Secured top 5% rank in JEE Advanced, demonstrating exceptional academic proficiency.